Get in touch
A real address, monitored by people. We aim to reply within two working days.
Or email us directly
[email protected]What to include
- Billing or refunds — the email on the account and the date of the charge. See the refund policy.
- A tool went wrong — which tool, what you gave it, and what happened. Please don't send us the file itself; we can almost always reproduce it from a description, and we'd rather not receive your documents.
- Security — write to the same address with “security” in the subject and we'll prioritise it.
Things worth knowing first
We can't recover your files — the browser tools never send them to us, so we have no copy of anything you've processed. We also can't unlock a PDF you don't have the password for, or recover a password you set on one.